☎️ Can you 311 that? | Morning Newsletter

Can you 311 that?

Hi there, Philly. A major winter storm is looking more likely for the region this weekend, with experts calling for several inches of snow that’s likely to stick around into next week.

What can the city’s nonemergency service system do? Take our quiz to see if you know how to use Philly311.

And President Donald Trump’s strong support in the Lehigh Valley and Northeast Pennsylvania is splintering. Read on to learn what that could mean for key races this year.

— Julie Zeglen (morningnewsletter@inquirer.com)

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Phoning 311

Several street lamps in my neighborhood park had been out for what seemed like months. So, earlier this winter, I fired up the Philly311 app, reported the dead bulbs, and voilà — within days, light was restored.

☎️ The 311 hotline and its accompanying app, website, and email address make up the city’s nonemergency service system. The call center fields residents’ requests and transfers them to the city department or community partner best equipped to help.

☎️ The service received over half a million requests last year.

☎️ But what counts as a nonemergency? Is it a noise complaint about a loud neighbor, a car that seems abandoned, a persistent pothole, a beeping smoke alarm?

Think you know all that 311 can do? Find out with our quiz.

‘He left nothing for the working man’

In the Lehigh Valley and Northeast Pennsylvania, where President Trump made his biggest gains in the state in the 2024 election, there are signs that his winning coalition is splintering.

Some Republican and independent voters in the region who previously backed the president told The Inquirer they still do. But others shared their disappointment with rising grocery prices and what they see as Trump’s failure to keep his commitments.

The shift comes as the Pennsylvania GOP looks to hold onto two swing congressional seats in November: U.S. Reps. Ryan Mackenzie, who represents the Lehigh Valley, and Rob Bresnahan, who represents his neighboring Northeastern Pennsylvania district. Both won their seats in 2024 by a single point or less.

Reporter Alfred Lubrano spoke to voters in five counties to learn how the region perceives Trump now.

In other federal government news: A Chester County school district is under investigation by the Trump administration for a policy allowing transgender girls to play on girls’ sports teams. And Health and Human Services Secretary Robert F. Kennedy Jr. touted his new nutritional guidelines and pushed back against criticism of his vaccine policy at a rally in Harrisburg Wednesday.

What you should know today

Quote of the day

On this week’s episode of Abbott Elementary — the Emmy-winning sitcom from West Philly-raised comedy star Quinta Brunson — the teachers get a visit from a surprise guest: a reporter from The Philadelphia Inquirer.

More Philly-on-TV news: A politics and public policy professor from Immaculata University is competing in the Jeopardy! 2026 Tournament of Champions this Friday. And ABC’s Shark Tank is returning to Philadelphia for an open casting call on March 18.

🧠 Trivia time

Ahead of this year’s Groundhog Day, the animal-rights organization PETA offered to replace Punxsutawney Phil with what?

A) An animatronic groundhog

B) A taxidermied groundhog

C) A hologram of a groundhog

D) A human in a groundhog suit

Think you know? Check your answer.

What (and whom) we’re …

🤝 Meeting: Dana Edwards, the new mayor of Narberth, and Conlen Booth, the new mayor of Swarthmore.

🍝 Ordering: These 26 standout dishes on Center City District Restaurant Week menus.

🏀 Confirming: Yes, Philly is most definitely a basketball city — dating all the way back to 1898.

🏒 Obsessed with: Heated Rivalry, the talk of Flyers’ Pride Night as it introduces hockey to a new, gayer audience.

🏈 Answering: Why is a Pennsylvania school celebrating Indiana’s national title?

🧩 Unscramble the anagram

Hint: Luxury hotel in Center City

SUNROOF SEAS

Email us if you know the answer. We’ll select a reader at random to shout out here.

Cheers to Mark Bussy, who solved Wednesday’s anagram: Kim Kardashian. Skims, the clothing company she founded, collected sales tax from New Jersey consumers for five years. (The state doesn’t tax clothing.) The brand has settled an investigation for $200,000.

Photo of the day

One of the educational outdoor play spaces at 2045 Master St. that Live and Learn is bringing to affordable housing communities in Philadelphia.

🖌️ One last playful thing: Educational play spaces were built at two North Philly affordable housing sites. Stakeholders hope they can inspire similar projects nationwide.

Stay warm out there. I’ll see you back here tomorrow morning.

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